In this video, notice how the clinician is doing the following communication techniques to elicit goals of care.

• Addressing emotion
• Discussing trade-offs
• Reframing by focusing on care that is constant with goals

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Discussing Prognosis with Patients who are Prepared to Discuss and Not Prepared to Discuss

In these videos, notice how the clinician is doing the following communication techniques with patients who are and are not prepared to discuss prognosis.

• Ask-Tell-Ask
• Asking permission
• Addressing emotion
• Making a recommendation
• Discussing next steps
• Individualizing prognosis

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Code Status Discussions

In this video, notice how the clinician is doing the following communication techniques to discuss code status with patients

• Making a recommendation
• Discussing next steps
• Reframing by focusing on care that is constant with goals